Cookie Policy
What are cookies?
We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to “you” in this section we mean your computer. We can recognise these cookies on subsequent visits and they allow us to remember you.
Cookies come in many forms. We have set out below the main types and categories of cookies that are used. This section refers to all types and categories of cookies and not just those we use on our website.
First and third-party cookies - whether a cookie is first-party or third-party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user, the website displayed in the URL window e.g. tandpgroup.com. Third-Party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
Persistent cookies – these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookie – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
What do we use cookies for?
Cookies fall into one or more of the categories set out below. This website uses cookies that fall into all the categories. Also we use data from targeting cookies placed on your computer by third parties when you have visited other websites.
Strictly necessary cookies
These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies certain services you have asked for cannot be provided. e.g. the ASP.NET cookie.
| Name | Purpose and Expiry |
|---|---|
| _acloggedin | • Supports login by Acuity Scheduling client if the client has an account • Expiry: January 1, 2025 |
| _client_acloggedin | • Supports login by Acuity Scheduling client if the client has an account • Expiry: January 1, 2025 |
| _dd_cookie_test | • Tests if cookies are supported • Expiry: Instantly |
| _dd_s | • Tracks browser errors • Expiry: Four hours |
| _da_site_test | • Tests if cookies are supported • Expiry: Instantly |
| _grecaptcha | • Helps reduce spam in Acuity Scheduling • Stored in local storage • Expiry: None |
| _ssid | • Remembers devices for anti-fraud purposes • Expiry: Four years |
| CART | • Shows when a visitor adds a product to their cart • Expiry: Two weeks |
| CHECKOUT_WEBSITE | • Identifies the correct site for checkout when checkout on your domain is disabled • Expiry: Session |
| client_username | • Remembers a logged-in Acuity Scheduling client's username between visits • Expiry: One year |
| clientUser | • Stores the Acuity Scheduling client's username, Auth2 Access Token, and Auth2 Refresh Token. This cookie is required for functionality of logged-in clients • Expiry: 30 days |
| Commerce-checkout-state | • Stores state of checkout while the visitor is completing their order in PayPal • Expiry: Session storage |
| Crumb | • Prevents cross-site request forgery (CSRF) • Expiry: Session |
| hasCart | • Tells Squarespace that the visitor has a cart • Expiry: Two weeks |
| Locked | • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. • Expiry: Session |
| orderStatusSession Token | • Authenticates a visitor who logs into an order status page. • Expiry: One year |
| PHPSESSID | • Securely authenticates a visitor during their checkout in Acuity Scheduling • Expiry: One month |
| RecentRedirect | • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO. • Expiry: 30 minutes |
| remember_client | • Remembers Acuity Scheduling client's login details if they have an account • Expiry: 365 days |
| siteUserCrumb | • Prevents cross-site request forgery (CSRF) for logged-in site users • Expiry: Three years |
| SiteUserInfo | • Identifies a visitor who logs into a customer account • Expiry: Three years |
| SiteUserSecureAuth Token | • Authenticates a visitor who logs into a customer account • Expiry: Three years |
| squarespace-announcement-bar | • Prevents the announcement bar from displaying if a visitor dismisses it • Stored in local storage • Expiry: Persistent |
| squarespace-likes | • Shows when you've already "liked" a blog post • Stored in local storage • Expiry: Persistent |
| squarespace-popup-overlay | • Prevents the promotional pop-up from displaying if a visitor dismisses it • Stored in local storage • Expiry: Persistent |
| squarespace-video-player-options | • Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace • Stored in local storage • Expiry: Persistent |
| ss_cookieAllowed | • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies • Expiry: 30 days |
| ss_sd | • Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions • Expiry: Session |
| Test | • Investigates if the browser supports cookies and prevents errors • Expiry: Session |
| TZ | • Enables an Acuity Scheduling client's appointments to display correctly based on their time zone preferences • Stored in local storage • Expiry: Persistent |
| ss_cid | • Identifies unique visitors and tracks a visitor's sessions on a site • Expiry: Two years |
| ss_cpvisit | • Identifies unique visitors and tracks a visitor's sessions on a site • Expiry: Two years |
| ss_cvisit | • Identifies unique visitors and tracks a visitor's sessions on a site • Expiry: 30 minutes |
| ss_CVr | • Identifies unique visitors and tracks a visitor's sessions on a site • Expiry: Persistent • Two years |
| ss_cvt | • Identifies unique visitors and tracks a visitor’s sessions on a site • 30 minutes |
If you want to delete any cookies that may already be on your computer or device, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on cookies is available at www.allaboutcookies.org (https://www.allaboutcookies.org/). By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.
What other information do we collect through our website?
T&PM may also collect and store aggregate or anonymous information about a user’s interaction with the Site.
We may use this aggregate or anonymous information we collect about our customers, traffic patterns, and related site information to better design our Site and to share with reputable third-party vendors. Please note, aggregate and anonymous information is not personal information and cannot directly or indirectly identify an individual on its own.
Analytics and Interest-based Advertising
We may disclose your information for analytics and interest-based advertising purposes, as described below.
Analytics. We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use pixels or server logs, and they may set and access device IDs and IP addresses from your device.
Interest-based advertising. We may also enable third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited our website to target online ads to you. In addition, our third-party advertising networks might use information about your use of our website to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative (https://www.networkadvertising.org/understanding-online-advertising/) website or the Digital Advertising Alliance (http://www.aboutads.info/) website.
The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here (http://optout.networkadvertising.org/), or of companies participating in the Digital Advertising Alliance by opting out here (http://optout.aboutads.info/). Although our website currently does not respond to “do not track” browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.
You may also opt-out of interest-based by adjusting the advertising preferences on your mobile device (for example, in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking, and in Android, visit Settings > Google > Ads > Opt out of interest-based ads). Additionally, you may opt out for companies that participate in the Digital Advertising Alliance's AppChoices tool by downloading it here and following the instructions in the app.
How can I control cookies?
You have the right to decide if you want to accept or reject cookies through the following methods:
Our Website Cookie Preference Centre: You can exercise your preferences about what cookies are placed on our websites through visiting our Website Cookie Preference Tool available here: Cookies settings
Browser Controls: You can accept or reject cookies through changing your web browser settings. If you want to reject cookies through your browser, you should visit your browser help menu for further information. In the scenario where you reject cookies, you may still be able to use our website, but some parts may be restricted.
Changes to this cookie policy
We review this cookie policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws.